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3 Step Booking Process
| Step #1: | Upon receiving your request, we will e-mail you a Quotation detailing all costs and payment options.
E-mail us |
Step #2: | Upon your acceptance of the Quotation, we require a Registration Form with payment information to initiate booking. |
| Step #3: | Upon confirmation of your reservation, we will process your deposit or payment in full (see booking info for individual and group travel terms). You will then be issued an Invoice with confirmation numbers and all necessary information. |
Notes:
- WoWCuba/MacQueen’s Island Tours may not be able
to secure reservations for individual land services received less than
72 hours (Mon-Fri) prior to departure. If we are successful, a $35 late
booking fee applies. Reservations received less than 24 hours (Mon-Fri)
prior to departure will not be accepted.
- If you intend to pay for travel services by
cheque or money order, you will be given 7 days from the time of
confirmation of services to complete payment with our Canadian office.
Should your cheque/money order payment fail to arrive in a timely
manner, you will be provided with the option of cancelling services or
providing a credit card for guarantee/processing. Wire transfers to
Canada are provided a 7-day time limit, and wire transfers to Cuba must
be completed within 24 hours of issuance of your
statement.
- A physical imprint of your current Visa credit card [DELETE: information] is also required if you wish to use our emergency cash advance service locally in Havana.
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